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Solutions
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Solutions
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Getting Started
How do I add or edit contacts?
Introduction
Calendar
After an appointment for an existing patient has been made, how do I add it to queue automatically on that day?
How do I add appointment and add turned-up patient to queue?
How do I add Doctor Leave?
How do I change my appointment time to 30 minutes interval instead of 15 minutes?
How do I create more Visit Reasons?
How do I delete an appointment?
How do I find a certain doctor’s appointment only?
How do I find a patient's appointment if he/she is not registered in the system?
How many appointments do I have in a month?
If a doctor is not around on a certain date, how do I block it from making an appointment?
My appointment seems to be missing. Where can I find it?
The appointment was set at 10am but patient arrived at 1030am. After completing the case, the calendar showed 2 cases for the same patient (10am & 1030am). How do I merge them?
Why can't I see the same appointment display as per other PC?
Why do I see the same patient name twice at my calendar slot?
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Patient
How do I check the remaining packages purchased by a patient?
How do I redeem a package from another patient?
How do I register a new patient?
How do I update the information of a patient?
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Queue
How do I add a patient to Queue?
How do I hide the medication list on the queue page?
How do I install MyKad reader?
How do I print receipt/drug label/invoice from Queue page?
How do I remove any columns from the queue page?
How do I view the list of previous patients?
My queue page is not the same as my other colleagues’ PC. How do I reset it?
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Inventory & Dispensing
How do I adjust panel payment scheme?
How do I adjust the drug label size?
How do I check the drug stock in status history?
How do I create an invoice if a panel paid in advance for body check-up for 4 pax, but the patients will come individually?
How do I export only selected drugs as Microsoft Excel file?
How do I set different prices on services/drugs for panel?
What is Pharmacy Inventory? When and how do I use it?
Why can’t I decrease drug stock at adjust feature?
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Invoice
After receiving the payment from panel, how do I mark it as paid?
How do I edit the errors after saving an invoice for panel?
How do I make a backdated invoice for insurance/panel (group invoice)?
How do I make a group invoice for an insurance/panel?
How do I make a refund to a patient if one of the drugs doesn’t suit the patient?
How do I round off figure for total amount in invoice?
How do I send a monthly group invoice to panel company?
How do I set a specific price for an insurance/panel?
How do I upload my company logo as the invoice header?
How do I use credit note?
How do I use debit note?
I missed a few chits while posting a group invoice. How do I merge 2 or more group invoices of the same company into 1 invoice?
When I reprint an invoice to insurance/panel, there is the word “COPY” in the invoice. How do I remove it?
Why can't I edit an invoice?
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Medical Record
How do I add a template for annotation or consent in EMR?
How do I add/edit a Medical Record Category?
How do I edit on previous EMR? There is no edit icon.
How do I export a Medical Record?
How do I make templates for medical notes?
Why can't I upload files in the EMR?
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Reports
How can I check the patient's outstanding amount and details?
How do I filter doctor sales report? (To pay commission to each locum doctor)
User
How do I add and delete a doctor?
How do I add clinic services?
How do I add or edit a diagnosis?
How do I add or edit drug label settings?
How do I add or edit notice category?
How do I add or edit notices?
How do I add or edit/delete drug group?
How do I add/create locum doctor login account?
How do I add/edit a symptom?
How do I automatically add a clinic service to each invoice?
How do I disable/hide EDD module?
How do I edit or delete clinic services?
How do I hide the cost price for staff account?
How do I set administrative on staff login account?
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Hardware
Articles coming soon
Add-on
Articles coming soon
Avixo Connect
Articles coming soon
